At Aura MedX, we strive to provide high-quality educational and support services. Please read our refund policy carefully before making any purchase.
1. Course Fees
- All course purchases are final and non-refundable
- Once access to the course (videos, materials, or QBank) is granted, no refund will be issued
2. Duplicate Payments
- If you are charged twice for the same service, we will process a full refund for the duplicate transaction
- Please contact us with proof of payment for quick resolution
3. Technical Issues
- If you face genuine technical issues in accessing the course, our support team will assist you
- Refunds will not be provided for temporary technical problems, but access will be restored as soon as possible
4. Service-Based Payments (Dataflow / Licensing Support)
- Fees paid for services like Dataflow guidance or licensing support are non-refundable once the process has started
- Any third-party fees (Dataflow, exam fees, etc.) are not controlled by us and are non-refundable
5. International Payments
- International users are responsible for any currency conversion charges or bank fees
- Refunds, if applicable, will be processed after deducting such charges
6. Refund Requests
- Any valid refund request (if applicable) must be made within 48 hours of payment
- Requests made after this period may not be considered
7. Mode of Refund
- Approved refunds will be processed through the original payment method
- It may take 5–10 business days for the amount to reflect in your account
8. Right to Refuse Refund
Aura MedX reserves the right to refuse refund requests in cases of:
- Misuse of services
- Violation of terms
- Attempt to access or share paid content unlawfully
9. Contact Us
For refund-related queries, contact us:
- Email: [Your Email]
- WhatsApp: https://wa.me/919940261099
By purchasing our services, you agree to this Refund Policy.
