At Aura MedX, we aim to provide a smooth and transparent experience for all users. This Cancellation Policy explains the terms under which cancellations are allowed.
1. Course Purchases
- Once a course is purchased and access is granted, cancellation is not allowed
- Users are advised to review course details carefully before making payment
2. Cancellation Before Access
- If a user requests cancellation before course access is provided, the request may be considered
- Approval of such requests is at the sole discretion of Aura MedX
3. Service-Based Requests (Dataflow / Licensing Support)
- Once the service process has been initiated, cancellation is not permitted
- If cancellation is requested before the process begins, it may be considered on a case-by-case basis
4. Duplicate Orders
- In case of accidental duplicate bookings or payments, one order can be cancelled
- The duplicate amount will be handled as per our Refund Policy
5. User-Initiated Cancellation
- Cancellation requests must be submitted within 24–48 hours of payment (if applicable)
- Requests made after this period may not be accepted
6. Mode of Cancellation
To request a cancellation, users must contact us via:
- Email: [Your Email]
- WhatsApp: https://wa.me/919940261099
7. Exceptions
Aura MedX reserves the right to:
- Approve or reject cancellation requests
- Modify or cancel services in exceptional situations
8. Policy Updates
- This Cancellation Policy may be updated at any time without prior notice
- Continued use of our services implies acceptance of the updated policy
By purchasing our services, you agree to this Cancellation Policy.
